Filing a Complaint:
Members of the public can file complaints with the Inspector General concerning adequate and effective police service delivery, or allegations of police board member misconduct, through the Inspector General of Policing via their website: www.iopontario.ca
About the Inspector General of Policing:
The Inspector General of Policing is a new policing oversight body under Ontario's Community Safety and Policing Act, 2019. The Inspector General is responsible for ensuring policing is delivered adequately and effectively across Ontario and that police board members are complying with the Code of Conduct. The Inspector General exercises independent compliance oversight to ensure police services, police service boards and board members, and special constable employers are complying with provincial laws and standards. The Inspector General of Policing is support by the Inspectorate of Policing, a new organization comprised of professionals that are dedicated to driving improved performance in Ontario policing and police governance.
Under Ontario's new Community Safety and Policing Act, 2019, the Inspector General of Policing of Ontario is responsible for:
- Responding to public complaints (which can be filed at www.iopontario.ca) concerning adequate and effective police service delivery and allegations of police board member misconduct;
- Examining the performance of police services and boards through independent inspections, investigations, monitoring and advising;
- Identifying effective performance and, where improvements are needed, using enforcement tools, including issuing directions and imposing measures to ensure compliance with the CSPA and its regulations;
- Imposing measures to ensure the provision of adequate and effective policing or in case of a policing emergency;
- Conducting data analysis and research to promote evidence-based actions and improvements; and,
- Publicly reporting on the activities of the Inspector General, including publishing all inspection reports and an annual report.
Click here for more information on how to file other types of complaints.